Frequently asked questions.

How much does it cost for a plumber?

It's common to ask about prices, but we can't provide fixed rates because costs depend on the job's size and complexity. For example:

  • Example 1: Jane Doe has a toilet that was running due to a failed inlet valve in the cistern. After replacing it, the toilet worked perfectly.

  • Example 2: John Smith's toilet didn't flush because of a blockage in the wall pipe. We had to remove the toilet and use a drain snake to clear the blockage. After re-installing the toilet, it flushed fine.

Though both toilets had flushing issues, they needed different solutions, which is why prices differ for each job.

How do I know when I need a plumber?

If you have a plumbing problem at home or work, it's important to call a professional plumber. They can assess the situation and give you the right advice. In an emergency, clearly explain what the problem is. Even small plumbing issues can turn into bigger problems if not dealt with quickly. Taking care of these issues right away helps keep your plumbing system intact and prevents expensive damage.

How do I know if I have a leak?

A leaking water pipe can cause major damage if not fixed quickly. Besides visible flooding and higher water bills, you may hear strange noises from walls, ceilings, or floors, indicating water is leaking. Low water pressure can also suggest a leak. Regular inspections by a qualified plumber are essential to find leaks early. This proactive step helps protect your property and saves money by preventing costly repairs and reducing water waste. Keeping your plumbing system in good shape shows responsible property management for both homes and businesses. Always make routine checks a priority to ensure everything works well and avoid unexpected plumbing problems.

My toilet won't flush what can I do?

If your toilet is clogged, you can usually restore normal function with a plunger or a bucket of hot water. Ensure there is water in the cistern before attempting to flush. If you are still unable to get the toilet to flush after using a plunger and hot water, or if the cistern isn't filling up, we recommend contacting your local plumber for assistance.

Why do my drains smell?

Bad smells from your drains usually come from hydrogen sulphide gas, produced by bacteria in the plumbing. However, other factors can also cause odours. To fix the problem, cleaning your pipes is important. One way is to pour half a cup of bleach down the drain. For a natural option, use half a cup of baking soda followed by a cup of vinegar. This combination will create foam, so cover the drain after adding the vinegar to push it through. After using either method, flush the drain with warm or hot water. If the smell continues, it’s best to call a plumber for help.

Why do my pipes make knocking sounds?

Knocking pipes are usually caused by loose piping or trapped air bubbles that disrupt the normal flow of water. Fortunately, neither of these situations constitutes a serious issue that requires immediate concern. By properly securing your pipes and ensuring they are tightly fastened, you should be able to eliminate any shaking or noise during use. If, however, you determine that air bubbles are indeed the cause of the knocking sound, a visit from your local plumber can efficiently resolve the issue and restore peace to your plumbing system.